Privacy policy

1. Introduction

Welcome to Ultrazeen. We are committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, store, and share your personal data when you visit our website ultrazeen.com, use our services, or make a purchase.


2. Data Controller

Company Name: Holman Media Group GmbH

Email: support@ultrazeen.com


3. Data We Collect

We may collect and process the following types of personal data about you:

  • Personal Identification Information: Name, address, email address, phone number.
  • Payment Information: Credit/debit card details (processed through secure payment providers).
  • Order Details: Products purchased, delivery address, and order history.
  • Technical Data: IP address, browser type, operating system, and usage data.
  • Marketing and Communication Data: Preferences in receiving marketing communications and feedback.


4. How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill your orders, including managing payments and deliveries.
  • Customer Service: To respond to your inquiries, provide support, and address any issues.
  • Account Management: To manage your account, including login credentials and order history.
  • Marketing and Promotions: To send you marketing materials and special offers, if you have consented to receive them.
  • Website Improvement: To analyze website usage and improve our services and user experience.
  • Compliance and Legal Obligations: To comply with legal requirements and protect our legal rights.


5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To perform our contract with you (e.g., processing orders).
  • Legitimate Interests: For our legitimate business interests (e.g., improving services and marketing).
  • Consent: Where you have given your consent (e.g., for marketing communications).
  • Legal Obligation: To comply with legal obligations (e.g., tax and accounting requirements).


6. Data Sharing and Transfers

We may share your personal data with:

  • Service Providers: Third parties who assist us in providing services (e.g., payment processors, delivery services).
  • Legal Authorities: When required to comply with legal obligations or protect our legal rights.
  • Business Transfers: In connection with a business transfer, merger, or acquisition.

We do not transfer your personal data outside the US unless it is to a country with adequate data protection standards or where appropriate safeguards are in place.


7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is completely secure.


8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, we may retain transaction data for financial reporting purposes.


9. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data and receive a copy.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain circumstances.
  • Restriction: Request restriction of processing in specific situations.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Data Portability: Request transfer of your data to another organization, where applicable.
  • Withdraw Consent: Withdraw consent to processing where it is based on consent.
  • To exercise these rights, please contact us at support@ultrazeen.com.


10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically.


11. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:


Company Name: Holman Media Group GmbH

Email: support@ultrazeen.com